Soul thrives on kind hearts.

Be part of something bigger

We rely on the involvement of keen, enthusiastic and generous volunteers to keep doing what we do. If we had to pinpoint our ‘secret sauce’, it has to be our warm-hearted team of more than 220+ volunteers, who we call our family.

With only one full-time and six part-time members of staff, we literally could not have achieved everything we have without the people who donate their time, skills and smiles to us and our guests day after day, week after week, year after year.

Like all charities, we value hard work, compassion and kind-heartedness in our volunteers. What really sets our team apart is the strong bonds that form between our volunteers and the welcome they give to all that join us.

Join our Soul family

We couldn’t do what we do without the help of people with time to spare and kindness to share. If you or your workmates, friends or family would like to join our community of volunteers, we’d love to hear from you! Hear from Floor Manager Sue Prosser about how volunteering at Soul is “just the best” and how your volunteering contribution empowers Soul Hub to support some of the most needy and vulnerable in our Newcastle community.

Apply to be a volunteer

Your generosity will meet real needs and help vulnerable people.

Meet our volunteers

Our wonderful family of volunteers make Soul Café what it is. They bring the heart, the fun, the compassion, the skills, and experience and each and every one makes a difference to the lives of our guests.


Sue, Luke & Week on the Street

Over the years they have experienced the anxiety, uncertainty, the cold and the depression of what makes up a night on the streets.

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Meet Nettie & Bez

We haven’t come across a story quite as.. shall we say ‘unique’ as the story our newest volunteers Nettie and Bez share.

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Meet John

“I’ve been here for just over three years, and I have enjoyed every day.”

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