Celebrating the life of Sue Prosser

It is with deep sadness that we share the news of the passing of our dear friend and colleague, Sue Prosser.

On Monday 20 July at 4:00pm, we will gather with her husband Rick, her family, and the wider Newcastle community to celebrate a truly remarkable life. And there is so much to celebrate.

For more than a decade, Sue served with extraordinary faithfulness, leadership, generosity, and unwavering commitment to those most in need. Known affectionately as the “Mother of Soul,” she transformed countless lives through her compassion, quiet strength, and fierce advocacy for Newcastle’s most vulnerable people.

Sue’s legacy of unconditional love, open-hearted generosity, and steadfast service will continue to inspire and guide Soul Hub for years to come. While she will be profoundly missed, her light will forever shine through the work, people, and community she helped build at Soul Hub.

On behalf of the Prosser family, we warmly invite you to join us in celebrating Sue’s life at Newcastle City Hall. The celebration will also be live-streamed and can be accessed via the link above.

In lieu of flowers, and at the request of the Prosser family, donations may be made to support the ongoing work of Soul Hub via the link above—a fitting tribute to the mission and community that Sue loved so deeply.

Welcome to Soul Hub

Soul Hub is a community response to a deep community need. We are a convergence of help for Newcastle’s most vulnerable, homeless, and at risk.
Previously known as Soul Café, we have been serving the community since 2003, doing all that we can, with all we have, for whoever walks through our door.

Today, the increasing numbers of disadvantaged people in our community need our assistance more than ever. While we feed a lot of guests for free in our café, we’re also committed to being ‘more than a meal’ and deliver a wide range of essential services and support to everyone that comes in.

Everyone’s welcome, because nobody’s perfect, and anything is possible.

Soul is located at 437 Hunter Street, Level 1.

Operating Hours

  • 7am till 2pm Monday to Thursday
  • 7am till 8.30am Friday, Saturday and Sunday

Breakfast and Lunch Meal Services

  • Breakfast 7am till 8.30am everyday
  • Lunch 11am till 12.30pm Monday to Thursday

Soul Open Pantry

  • 12pm-1pm Tuesday
  • 12pm-1pm Wednesday
  • 7.30am-8.30am Friday

Guest Support Services

**Please note these services are subject to change – please call or pop in during our opening hours to confirm **

  • Monday:
    Medical Clinic
    SMART Recovery
    Service NSW (fortnightly)
  • Tuesday:
    Medical Clinic
    Centrelink
    Castle Employment (fortnightly)
    Podiatry Clinic (monthly)
    Family Inclusion Strategies Hunter (FISH)
    Pantry 12pm – 1pm
  • Wednesday:
    Medical Clinic
    Gamblers Anon
    Relationship Australia
    NDIS
    Pantry 12pm – 1pm
  • Thursday:
    Medical Clinic
    WHOS
    Chiropractor (fortnightly)
    Discovering Faith Group
    Clinic Nurse – Drug and Alcohol Intake Services
    Wesley Care Finder Service – Case Worker
    Community Restorative Centre
    VOCAL (Victims of Crime)
  • Friday:
    Pantry 7.30 – 8.30am
  •  Sunday: Life Church 10am every week, everyone welcome!

Donations

Donations can be dropped into Soul 7am-2pm Monday to Thursday and 7am-8.30am on Friday to Sunday.

Soul Hub office is open Monday-Thursday, 7am-2pm. Our office phone number is 02 4926 1758.

A bit of Soul goes a long way...

12 Months at a glance

1

Meals Served

1

Pantry Hampers

1

Attending Services

1

Social Work App.

1

Hygiene Packs

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Conversations

Make a donation

Your generosity will meet real needs and help vulnerable people.

Meet our guests

Our guests and meeting their needs is what drives us. Soul Hub has become a safe place, a refuge, a family. It’s a space where everyone’s welcome because nobody’s perfect and anything is possible.

Guest

‘Soul Lights’ – Guest Engagement Program 2025

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Soul Calendar Guest Story – Lesley

“I like coming to Soul because everyone is always so kind and helpful.”

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Guest Story – Card

This week, we received a beautiful hand-coloured card from one of our Guests.

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